Uccx 11.6.2 reporting guide

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Uccx 11.6.2 reporting guide >> Download / Read Online

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uccx 12.5 reporting guide

uccx reporting guide

Problem Isolation. • System Monitoring Tools – CLI, CUIC & RTMT. • UCCX Engine – CUCM Interaction. • Cisco Finesse. • Live Data. • Database and Reporting.The top of the screen, on most historical reports, will allow you to select a relative date range or an absolute date range, as well as a specific time range.
Cisco Unified Contact Center Express Reporting Guide, Release 11.6(1) First Published: — Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive
Change See Date Initial Release of Document for Release 11.6(2) August 2018 of chats that are received by Unified CCX for a day. s The report includes a
Center Quick Reference Guide. Quick Reference Guide Reports – These reports are Cisco UCCX predefined reports that Call Center managers can use to.
Cisco Unified Contact Center Express Report User Guide, Release 11.6(2) First Live Data reports, the supervisor should be assigned an agent Unified CCX